Machines Trust Us - Trust Pillars
Customer intimacy guides our actions. Numerex’s strategy focuses on the customers’ needs and requirements, and our commitment to our customers’ success runs deep throughout the company. Over time, Numerex has developed a close relationship with its customers and partners. Our tagline “Machines Trust Us” signals how this plays out in the day-to-day work. It is Numerex’s charter with its various stakeholders, and captures in a few words the company’s value proposition. Trust must be earned, and the privilege of serving customers entails rigorous responsibilities. From individuals devoted to our customers’ superior performance and satisfaction to a versatile enabling technology platform, we ensure that the quality of our execution matches the demands of our obligations. Six pillars support our value proposition:
Community - Community of dedicated associates and partners with recognized expertise and experience at the service of the customers;
History - A remarkable history in the M2M industry for its longevity, hallmarks, substantial intellectual property created over the years, and continuing transparency due to the company’s public status since 1994;
Optimization – Best available technology, marketing and online support to simplify and accelerate M2M deployment;
Information security – Information security emphasis (first ISO/IEC 27001:2005 (“ISO 27001”) certified M2M service provider in North America);
Core values - Core values that reflect the company’s steadfast focus on providing the best possible service and commitment as expressed in the Numerex Pride© (People, Responsiveness, Integrity, Development and Excellence);
Enablement - Enabling platform that includes a strong all-around range of services (Numerex DNA) - from the Device across the Network to the Application, enriched by powerful tools such as Numerex FAST (Foundation Application Software Technology).
In sum, our value proposition rests on a tightly knit team of experienced and skilled individuals who, guided by core beliefs promoting superior commitment and performance, enable our M2M customers by efficiently providing secure, all-around solutions that are best suited to their needs.