Delivering “More than the Network” with Value-Added Services
Beyond our advanced network technology and services, Numerex delivers a customized approach for those in need of M2M certification assistance, customer support, application development and more. Ours is the only offering to combine the industry’s most reliable, value-focused network services with technological expertise working to deliver the full spectrum of end-to-end M2M solutions.
To complement our network offers, the following support services are also provided:
24x7 Customer Support Center: Offers “round the clock” support to provide assistance to our customers.
Integration Services: Provides modules, modems and the expertise to integrate them with your preferred network services. We also offer tested and proven integration kits that help streamline the development process.
Certification Guidance: Reduces complexity and speeds application development and deployment timeframes.
Automated Provisioning: Enables automated, web-based, 24x7 online provisioning of devices for activation and de-activation. This eliminates costly and inefficient work-around activities.
Web Management Tools: Web-based convenient access to important information and administrative functions for you and your customers so that you can monitor your applications with ease and convenience.
Flexible Billing: Provides monthly invoices in flexible formats that detail each device’s usage. Our billing feed is integrated into your format. Invoices are available in a variety of formats, including XML or Microsoft Excel.
AirSourceTM Knowledgebase and Help Desk System: Provides access to the industry’s most comprehensive database of M2M information containing over 9,000 documents.
Application Development: Enables your design team to test development applications using a Numerex network facility connected to your development server.